Run this 7-point check before buying anything.
Use this public-page check on a phone. Count every “no” or “unclear” answer. If you find 3 or more, the $49 Lost Customer Audit is likely worth doing.
Mobile first screen
Can a stressed customer see the main call/request path without scrolling?
Service area clarity
Is the city/service area obvious within five seconds?
Response expectation
Does the page say when someone replies or when to call instead?
Low-friction request
Can a visitor start with ZIP, issue, urgency, and preferred time instead of a long form?
Google-to-site match
Do hours, service type, location, and emergency claims match between Google and the website?
Trust before contact
Are licenses, reviews, years in business, or proof visible before the request step?
No-call backup path
If someone cannot call right now, is there a clear after-hours or quick-question option?
What to do next
0-2 unclear answers: fix them internally. 3+ unclear answers: buy the $49 audit for a prioritized one-page fix list.
What the paid audit adds
The audit turns the rough self-check into 3 public observations, 3 drop-off hypotheses, and 3 fixes in priority order. No login, no private data, no revenue guarantee.